Cookie policy
GoldHouse Accounting Ltd Cookie Policy
Last updated: January 27, 2026
This is the Cookie Policy for GoldHouse Accounting Ltd, accessible from https://www.goldhouseaccounting.co.uk/
What Are Cookies?
As is common practice with almost all professional websites, this site uses cookies – tiny files downloaded to your computer – to improve your experience. This page describes what information they gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored; however, this may downgrade or ‘break’ certain elements of the site’s functionality. For more general information on cookies, please read “What Are Cookies”.
How We Use Cookies
We use cookies for a variety of reasons detailed below. Unfortunately, in most cases, there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not, in case they are used to provide a service that you use.
Disabling Cookies
You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for instructions). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Therefore, it is recommended that you do not disable cookies.
The Cookies We Set
Forms-related cookies: When you submit data through a form such as those found on contact pages, cookies may be set to remember your user details for future correspondence.
Site preference cookies: To provide you with a high-quality experience, we provide the functionality to set your preferences for how this site runs when you use it.
Third-Party Cookies & AI Services
In some special cases, we use cookies provided by trusted third parties. The following section details which third-party cookies you may encounter through this site.
Live Chat & AI: We use the tawk.to platform to provide real-time support and AI-assisted chat functionality. This service sets cookies to identify you during your visit and across multiple visits so we can maintain the conversation history and provide a personalized experience.
Google Analytics: This site uses Google Analytics to help us understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages you visit.
Social Media: We use social media buttons and/or plugins (including LinkedIn) that allow you to connect with your social network. For these to work, the social media sites will set cookies through our site which may be used to enhance your profile on their site or contribute to the data they hold as outlined in their respective privacy policies.
Data Processing Note
By using our chat feature, you acknowledge that certain data may be processed by tawk.to to facilitate the chat service. We do not use your chat transcripts to train third-party AI models without your explicit consent.
Cookie Retention
The length of time a cookie will stay on your computer or mobile device depends on whether it is a “persistent” or “session” cookie.
Session Cookies: These are temporary and are automatically deleted from your device the moment you close your web browser. We use these for essential site functions, such as maintaining your connection to our live chat during a single visit.
Persistent Cookies: These stay on your device until they reach a specific expiry date or until you manually delete them. These allow us to recognize you on return visits (for example, to remember your previous chat history or site preferences).
While we set these durations based on technical necessity, please note that modern browsers (like Chrome and Safari) may apply their own limits, often capping the life of any tracking cookie at 400 days regardless of our settings. You can clear these cookies at any time by visiting your browser’s privacy settings and selecting “Clear Cookies and Site Data.”
More Information
Hopefully, that has clarified things for you. If you are looking for more information, you can contact us via email: [email protected]
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